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What Is It and How Did It Evolve?
Pillar One Patient and Public Involvement
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achieved action plan agenda analysis appraisal areas assessment behaviour benchmarking best practice Chapter clinical audit clinical effectiveness clinical governance activity clinical guidelines clinical supervision communication complaints criteria culture decision discussion document ensure environment establish evaluation evidence-based practice example facilitator feedback focus health service Healthcare Commission healthcare organisation his/her hospital identify implementation individual integrated care pathways involved issues King's Fund leader leadership learning measure meeting mentee mentor monitoring multidisciplinary NHS Plan NHS trust nursing nursing audit nursing process outcomes patient Patients/clients performance person practice development problems procedures professional programme project manager project team quality assurance quality circle Quality Management records responsibility risk management role score skills staff stage standards Strategic Health Authority strategy task tool Total Quality Management trust or healthcare ward workforce planning