Understanding Consumer Rights

Front Cover
Dorling Kindersley, 2001 - Business & Economics - 72 pages
Becoming an educated and satisfied consumer can make your life considerably easier. By building a solid foundation of knowledge, you put yourself in position to know when and how to defend your consumer rights. In Understanding Consumer Rights you will find vital information to help you make sense of your rights. This book gives you a first step toward many important concepts, breaks them down into manageable parts, and provides some simple tools you need to help you try to get a fair deal. smart tips help you recognize pitfalls and take advantage of opportunities-whether through the Internet or at your corner store. Increased interest in do-it-yourself money management is a defining trend of our modern world, and the DK Essential Finance series provides the perfect personal finance library to help take advantage of this phenomenon. These outstanding guides provide a practical and impartial resource to guide you through important financial decisions. Useful questionnaires pinpoint one's financial status while easy-to-use charts and graphs help track cash flow, cut through the complexities of financial lingo, and gain the confidence needed to build real financial security. Readers can learn to invest online, live debt free, plan for retirement, or pay for a child's education.

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About the author (2001)

Nicolette Parisi, Ph.D., J.D., is a consumer rights consultant and writes on consumer issues for About.com. From 1995 to 1999, Parisi was the Pennsylvania Inspector General. During her career, she has practiced in the litigation department of a large law firm, taught college-level criminal justice courses, conducted research on criminal justice topics, and worked for state government investigating fraud, waste, and misconduct. Her Ph.D. in criminal justice is from the State University of New York at Albany and her J.D. is from Temple University School of Law in Philadelphia. Marc Robinson is co-founder of Internet-based moneytours.com, a personal finance resource for corporations, universities, credit unions, and other institutions interested in helping their constituents make intelligent decisions about their financial lives. He wrote the original The Wall Street Journal Guide to Understanding Money and Markets, created The Wall Street Journal Guide to Understanding Personal Finance, co-published a personal finance series with Time Life Books, and wrote a children's book about onomatopoeia in different languages. In his two decades in the financial service industry, Marc has provided marketing consulting to many top Wall Street firms. He is admitted to practice law in New York State.

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