UNDERSTANDING MANAGEMENT, Sixth Edition provides an engaging survey of modern management practice that seamlessly integrates classic and contemporary principles. Rather than concentrating on large global enterprises, the text focuses on dynamic small to mid-sized local businesses and entrepreneurial issues, giving students valuable real-world insights and practical skills they can readily apply when beginning or continuing their careers. To help students deepen their understanding and hone their skills, numerous skill-building and application exercises appear in every chapter. UNDERSTANDING MANAGEMENT also features a streamlined format and impressive ancillary package that make it affordable, flexible, well-suited to any course, and effective for students of diverse backgrounds and interests.
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Training and Development 299 Organization Development 299 OD Activities 300ODSteps
Resistance to Change 307 ForceField Analysis 308Implementation Tactics
Case for Critical Analysis
Spotlight on Skills
Management Style? 156
Span of Management 253 Centralization and Decentralization
Cooperation 292Internal Coordination 292 External
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2009 Cengage Learning achieve ACTION TAKE ACTION activities approach Assess Your Assess balanced scorecard behavior BusinessWeek challenges chapter communication company’s competitive content theories Copyright 2009 Cengage corporate culture Costco costs countries create creativity cross-functional teams crowdsourcing customers decision departments develop discussion e-mail effective efficiency employees environment ethical example executives Exhibit feedback global goals human resources ideas implementation important improve individual innovation internal Internet leader leadership manager’s manufacturing meet ment motivation needs operations organization organization’s organizational percent performance planning problems relationships responsibility rewards Rights Reserved role Save-A-Lot score share situation Six Sigma skills social SOURCE strategy structure style subordinates success TAKE ACTION TAKE task theory tion today’s values virtual teams Wal-Mart Wall Street Journal workers workplace