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MANAGERS IN LEARNING ORGANIZATIONS
Management and Organization
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achieve action activities affirmative action approach attitudes balanced scorecard behavior Buffalo Zoo Cannondale challenges characteristics communication company's competitive conflict Content theories corporate culture create creativity customers decision decision-making define departments develop Discussion Question diversity economic effective emotional intelligence employees environmental Equity theory ethical Exhibit external environment factors feedback Focus on Collaboration force field analysis forces global goals hierarchy human resource management ideas implementation important improve increase individuals influence internal Internet job characteristics model leader leadership learning organization Manager's motivation needs norms Notes open-book management operations organization's organizational participation performance performance appraisal planning problems programs relationships rewards role situation skills social responsibility strategy structure style subordinates task team members theory today's top management total quality management types Unocal values virtual virtual teams workers workforce workplace