Understanding and Managing Organizational Behavior
Written for courses in organization behaviour, human relations, and industrial psychology, this text offers concept coverage and a focus on proven theories. Included is: a treatment of personality and ability and their implications for modern organizations; three chapters on motivation; a two-chapter integrated treatment of organizational design, organizational structure, and organizational culture; and coverage of all aspects of managing global organizations.
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ability achieve its goals activities African American attitudes attribution behave career challenges Chapter co-workers communication conflict creative cross-functional teams culture customers decision desired behaviors determine develop discuss diversity effective employees ensure environment equity theory ethical evaluate example experience feel functions global group members high level important increase individual information technology inputs Internet intrinsic motivation job characteristics model job satisfaction leader leadership learning levels of job moods negative norms operations orga organization organization's organizational behavior organizational citizenship behavior organizational goals organizational members outcomes perceive perception performance appraisal person positive potential Primacy effects problems programs promote receive reinforcement responsible result rewards role self-efficacy situation skills social Social learning theory social loafing specific strategy stress structure subordinates supervisor target tasks theory tion top managers traits understanding values workers workforce zation