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Methods of Evaluation
History of information systems evaluation
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appropriate aspects assessment ation Bawden behaviour carried Chapter chemical Cleverdon clustering considered context cost cost-benefit cost-benefit analysis cost-effectiveness coverage Cranfield Cyril Cleverdon database David Bawden David Ellis decision analysis detailed discussed document clustering document retrieval effectiveness evaluation of information evaluation research example experimental factors failure analysis formal hardware identify important indexing languages information needs information resources information retrieval information service information system evaluation interview investigation involved Journal laboratory style Lancaster library/information measures ment methodology methods Michael Patton observation operational setting operational situation operational systems particular performance evaluation Pfizer problems procedure qualitative evaluation quantitative questionnaire questions real users recall and precision reference relevance decisions relevance judgements retrieval systems searching service evaluation sort sources Sparck Jones specific staff style of evaluation Syntex systems and services techniques topic types UOE approach UOE style user needs user studies user-oriented evaluation