Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence
John Wiley & Sons, Feb 23, 2011 - Medical - 384 pages
Value by Design is a practical guide for real-world improvement in clinical microsystems. Clinical microsystem theory, as implemented by the Institute for Healthcare Improvement and health care organizations nationally and internationally, is the foundation of high-performing front line health care teams who achieve exceptional quality and value. These authors combine theory and principles to create a strategic framework and field-tested tools to assess and improve systems of care. Their approach links patients, families, health care professionals and strategic organizational goals at all levels of the organization: micro, meso and macrosystem levels to achieve the ultimate quality and value a health care system is capable of offering.
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Partnering with Patients to Design and Improve Care
Improving Safety and Anticipating Hazards
Using Measurement to Improve Health Care Value
Starting the Patients Care in Clinical Microsystems
Designing Preventive Care to Improve Health
Planning for Responsive and Reliable Acute Care
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Action Guide activities acute adverse events assessment balanced scorecard Batalden Chapter chronic care chronic care model chronic illness clinical microsystem clinicians complex complex adaptive systems context costs create culture Dartmouth Dartmouth-Hitchcock Medical Center delivery discussion effective evidence-based example experience explore Figure flowchart focus framework frontline function goals handoffs health care system health status health systems Healthcare hospice care hospital identify implementation individual infection information environment inpatient interactions interdisciplinary interventions Journal knowledge leaders learning levels measures medical errors Medicine mental models mesosystem micro monitoring Motivational interviewing nosocomial infections nurse organization organizational outcomes palliative palliative care patient safety patient-centered patients and families percent performance physician practice preventive primary problems programs quality improvement relationships reliability requires risk roles satisfaction self-management specific Spine Center staff strategies tion value compass value stream mapping worksheet