Verbal Judo: The Gentle Art of Persuasion
Harper Collins, Mar 2, 2004 - Language Arts & Disciplines - 224 pages
Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour.
Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
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Great BUY!!!User Review - lorir15 - Overstock.com
Great book great price. I borrowed a copy to read for myself then bought one as a Christmas present because its such a great book. It really teaches you to hold your tongue and use your mind. I would recommend it to anyone who is trying to grow professionally or as a person. Read full review
Take my opinions for what they're worth, as I'm neither prematurely confrontational nor a cop.
The author starts by establishing his credentials, recounts an entertaining anecdote, and lays out a mneumonic-based system to elicit voluntary compliance through empathy and respect. He repeats this formula until the book reaches a respectable thickness. The result is readable, entertaining, and possibly useful if you're looking for anger management tips from someone who's been there.
The Nice the Difficult and the Wimp
Eleven Things Never to Say to Anyone And How to Respond If Some Idiot Says Them to You
What Makes This All So Difficult
ReadinRitin and Rhetoric
How to Diagnose a Verbal Encounter
The Language of Reassurance
How to Fight Fair
Take the Giant LEAPS
The Crucible of the Street
The Most Powerful Word in the English Language
The Greatest Speech Youll Ever Live to Regret
The Only Way to Interrupt People and Still Have Them Love You
Verbal Judo Versus Verbal Karate
The FiveStep Hard Style
Applying LEAPS to Your World
Persuasion for Fun and Profit
The Misunderstood Motivator
You Can Punish Without Drawing Blood
Dancing When You Might Have Stumbled
Verbal Judo as an Automatic Response