Virtual Coach, Virtual Mentor

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David Clutterbuck, Zulfi Hussain
IAP, 2010 - Business & Economics - 244 pages
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In the case of virtual coaching and mentoring (or e-mentoring and ecoaching; or coaching/ mentoring by wire-choose your own preferred nomenclature ) there are hundreds, perhaps thousands of programs and initiatives across the world. Yet there is comparatively little in the way of comparison of good practice or academic evaluation of what does and doesn't work. We found numerous individual case studies but a dearth of empirical research and no significant collection of cases to illustrate the diversity of applications. Virtual Coach, Virtual Mentor provides a wide variety of perspectives on a rapidly growing phenomenon. We hope and intend that it should make a timely and significant contribution to good practice and to encouraging more practitioners and their clients and more organizations to experiment with using electronic media to enrich coaching and mentoring. The view of ecoaching and e-mentoring is firmly one that these new media are less a replacement for traditional face-to-face than an enhancement of learning alliances in general. We see no evidence of fewer face-to-face coaching or mentoring relationships-on the contrary, they continue to become more popular and widespread. Rather, we see that virtual coaching and mentoring both enrich predominantly face-to-face relationships, by connecting partners at times between formal meetings, and open up coaching and mentoring to new audiences and new applications.
 

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Contents

Welcome to the World of Virtual Coaching and Mentoring
3
Making the Virtual Developmental Program Work
31
The Technology in Practice
53
Perspectives on EDevelopment
77
Critical Success Factors in EMentoring for Small Business
85
Expanding the Business Value of Mentoring with
109
Virtual Coach and Mentor Supervision
129
Virtual Environment
139
Opportunity to Build a Virtual Learning
177
The Brightside Trust
189
Connect Assist Coaching Case Study
199
AskMax co uk WebBased Mentoring
209
EMenloring Staffordshire University
215
Individual Case Studies
225
Contributors
241
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About the author (2010)

David Clutterbuck is Visiting Professor in the coaching and mentoring faculties of both Oxford Brookes and Sheffield Hallam Universities and a lifetime ambassador for the European Mentoring and Coaching Council.

Kirsten M. Poulsen is Associate Professor at Copenhagen Business School, former (and first) President and co-founder of EMCC Denmark and an experienced management consultant and owner of KMP+.

Frances Kochan is a Wayne T. Smith Distinguished Professor at Auburn University, Alabama, USA. She is the recipient of the Jay Scribner Mentoring Award from the University Council on Educational Administration and has consulted and written extensively on the topic.