Virtual Teams: Projects, Protocols and Processes

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David Pauleen
Idea Group Inc (IGI), Jan 1, 2004 - Computers - 352 pages
Virtual teams are a relatively new phenomenon and by definition work across time, distance, and organizations through the use of information and communications technology. Virtual Teams: Projects, Protocols and Processes gathers the best of academic research on real work-based virtual teams into one book. It offers a series of chapters featuring practical research, insight and recommendations on how virtual team projects can be better managed, as well as in depth discussion on issues critical to virtual team success, including the place of virtual teams in organizations, leadership, trust and relationship building, best use of technology, and knowledge sharing.
 

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Contents

Chapter I
1
Trust and the Trust Placement Process in Metateam Projects
40
Chapter III
70
Chapter IV
91
PROTOCOLS
115
Chapter VI
145
Chapter VII
160
Chapter VIII
186
PROCESSES
208
Groups
231
Chapter XI
255
Chapter XII
280
Trust Rationality and the Virtual Team
317
About the Authors
344
Copyright

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About the author (2004)

DAVID J. PAULEEN is a Senior Lecturer of Information Management at Victoria University of Wellington. He has done extensive research in the areas of virtual team leadership and collaboration, cross-cultural communication and management, and knowledge management. He is currently involved in research on the relationship between information and communication technologies and emerging work behaviors. His work has appeared in a number of journals including Sloan Management Review, the Journal of Management Information Systems, and the Journal of Global Information Management. He is the editor of the book, Virtual Teams: Projects, Protocols and Processes (2004).

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