Voice Enabling Web Applications: VoiceXML and Beyond, Volume 1

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Apress, Nov 16, 2001 - Computers - 250 pages

Ken Abbott's Voice Enabling Web Applications: VoiceXML and Beyond is a comprehensive introduction to the concepts, architectures, and implementation techniques underlying the development of voice-enabled Internet applications.

This book is divided into three parts, each of which tackles an essential piece of the voice application development puzzle. In Part One, "Retrospective on Voice and the Web," you'll learn how VoiceXML integrates voice recognition and synthesis technologies with markup languages, and you'll see how VoiceXML (VXML) is a powerful vehicle for incorporating voice and graphical interfaces into today's web architectures. In Part Two, "The VoiceXML Language," you'll be introduced to VXML syntax and programming concepts, and you'll quickly learn how to develop dynamic voice applications by following along with the creation of a voice-enabled personal information manager. You'll also learn about Voice User Interface (VUI) design principles, and you'll gain valuable insight into the techniques used to create efficient, user-friendly voice applications. In Part Three, "Incorporating Voice into the Web," you'll be introduced to the architectures and components used to create large-scale web applications, and you'll learn how to use VoiceXML with other web technologies in a multitier, voice-enabled Web application.

 

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Contents

Chapter 1Part One Retrospective on Voice and the Web
1
Chapter 2The Convergence of Speech and the Web
7
Chapter 3The Evolution of Web Application Architectures
15
Chapter 4The VoiceXML Language
23
Chapter 5VoiceXML Concepts
33
Chapter 6Outfitting Your VoiceXML Expedition
41
Chapter 7VoiceXML Language
49
Chapter 8VUI Design Principles and Techniques
87
Chapter 10Advanced VoiceXML
123
Chapter 11Incorporating Voice into the Web
141
Chapter 12Adding VoiceXML to Web Applications
157
Chapter 13The Web Application Prototype
177
Chapter 14What?s Next?
209
License Agreement
218
Appendix AA Quick Reference to VoiceXML 10 Syntax
219
Index
241

Chapter 9VoiceXML Programming Guide
105

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About the author (2001)

Ken Abbott is an independent software architect and consultant in the Boston area. His clientele spans the range from Fortune 500 companies to dot-com startups. Recently, his practice has focused on application of Java 2 Enterprise technologies to business applications. Before entering private practice, Abbott was technical director at XSoft, a division of Xerox, where he led the development of the InConcert workflow software product. He is a Sun Certified Enterprise Architect, an IBM Certified Solutions Expert, and a Microsoft Certified Systems Engineer.

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