Walking the Talk: Moving into Leadership

Front Cover
Society of Manufacturing Engineers, 2007 - Business & Economics - 422 pages
Outlines closed-loop leadership principles for success as a manager. This book explores differing viewpoints on management techniques. It teaches students, technical professionals, and experienced managers how to avoid many of the traps that can sidetrack a management career.
 

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Contents

MARKET DYNAMICS AND TECHNOLOGICAL CHANGE AS DRIVERS
166
MASLOWS HIERARCHY OF NEEDS
168
EMPLOYEE INVOLVEMENT AND EMPOWERMENT
171
CLOSEDLOOP MANAGEMENT
182
COMMUNICATION
208
UNORTHODOX DECISIONS
216
TOOLS FOR SUCCESS
219
SUMMARY
223

HIRING AND FIRING THE GOOD THE BAD AND THE UGLY
18
DEALING WITH POLITICIANS
23
SUMMARY
25
Leadership in Perspective
27
PRESSURES OF LEADERSHIP
31
PROS AND CONS OF LEADERSHIP
32
TECHNIQUES OF GOOD LEADERS
33
COMMUNICATION
45
HONESTY IN MANAGEMENT
51
REWARD AND RECOGNITION
52
DEVELOPING INFORMAL LEADERS
53
THE NEW MANAGER
56
SUMMARY
66
Managing the Transition from Individual Contributor to Manager
69
NEW ROLES AND RESPONSIBILITIES
70
FACILITATING THE TRANSITION
73
FIRST SUCCESS
81
Complying with Employment and Labor Laws
83
FEDERAL LABOR LAWS
84
STATE LABOR LAWS
97
SUMMARY
98
Management Skillbuilding Scenarios and Case Study Examples
99
SCENARIO 2
102
SCENARIO 3
104
SCENARIO 4
106
SCENARIO 5
107
SCENARIO 6
108
SCENARIO 7
109
SCENARIO 8
110
SCENARIO 9
115
SCENARIO 10
118
SCENARIO 11
119
SCENARIO 12
121
SCENARIO 13
123
SCENARIO 14
125
SCENARIO 15
128
SCENARIO 16
130
SCENARIO 17
131
SCENARIO 18
132
SCENARIO 19
135
SCENARIO 20
138
UNDERLYING CAUSES
141
Managing Disciplinary Problems
143
DISCIPLINARY ACTION A STEP
149
SUMMARY
163
Employee Selection Direction Motivation and Empowerment
165
Building Organizational Alignment
225
ORGANIZATIONAL BASELINING
227
VISION
229
CULTIVATE ESSENTIAL EMPLOYEE SKILL SETS
231
SUCCESSION PLANNING
241
BUILDING CONSENSUS VS CONSENSUS MANAGEMENT
250
SUMMARY
256
Baselining Organizational Capabilities
259
PRACTICAL CAPACITY ANALYSIS
260
SITUATIONAL ASSESSMENT
262
SUMMARY
275
Effective Problemsolving and Decisionmaking
277
ASSESSMENT CLUES
284
DECISIONMAKING
293
CASE STUDY
302
SUMMARY
314
Turning Your Vision for Change into Action
317
SUCCESSFUL TRANSFORMATIONSORGANIZATIONAL DEPARTMENTAL AND PROCESS
320
THE TRANSFORMATION MODEL
327
SUMMARY
370
Organizational Politics
371
WHY DO POLITICS EXIST?
372
A TIME AND PLACE FOR POLITICS
373
SUMMARY
377
Competency and Capability Assessments
379
MANUFACTURING PROCESS CONTROLS
380
QUALITY SYSTEMS
383
QUALITY MANAGEMENT
386
RAW MATERIALS COMPLIANCE
389
INVENTORY MANAGEMENT AND CONTROL SYSTEMS
390
TECHNICAL AND PRODUCT SUPPORT
391
COST CONTROLS
393
MANAGEMENT COMMITMENT
395
FINANCIAL STABILITY
397
INDUSTRY KNOWLEDGE
398
FACILITIES MANAGEMENT AND MAINTENANCE
399
DISTRIBUTION PROCESS CONTROL
400
ORDERENTRY PROCESS CONTROL
402
CUSTOMER AND FIELD SERVICE
403
REGULATORY COMPLIANCE
405
LABOR RELATIONS
406
DOCUMENT CONTROL
407
PRODUCT RELIABILITY AND WARRANTY
408
Index
411
Copyright

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Page xxiv - Well," answered the balloonist, "everything you told me is technically correct, but I have no idea what to make of your information, and the fact is I am still lost. Frankly, you've not been much help so far." The woman below responded, "You must be in management." "I am," replied the balloonist, "but how did you know?
Page xxv - I am," replied the balloonist, "but how did you know?" "Well," said the woman, "you don't know where you are or where you are going. You have risen to where you are, due to a large quantity of hot air. You made a promise which you have no idea how to keep, and you expect people beneath you to solve your problems.
Page xxiv - Excuse me, can you help me? I promised a friend I would meet him an hour ago, but I don't know where I am.
Page xxv - you don't know where you are or where you are going. You have risen to your current position due to a large quantity of hot air. You made a promise that you have no idea how to keep, and you expect people beneath you to solve your problems. The fact is, you are in exacdy the same position you were in before we met — but now, somehow, it's my fault!
Page xv - I took the road less traveled by, And that has made all the difference.

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