Waves of Change: Managing Global Trends in the Financial Services Industry
Written in the middle of a global economic crisis, this book is about a better future. Patrick Callioni identifies and describes the major waves of change that are coming our way over the next decade or so and then provides practical advice on what to do (or avoid doing) to benefit most or suffer least from what is to come. He describes some of the problems with the present regime of regulation "We are regulating to catch the motes of dust floating in the air, rather than the beams that end up poking out the eyes of our financial markets" and suggests "regulation should focus on rewarding the good, rather than punishing the bad".
He also analyzes some of the behavior that helped to create the 'Credit Crunch' - "They took healthy debt - mortgage debt that was likely to be repaid - mixed it up with toxic debt -mortgage debt not likely to be repaid - and then sold the debt on as prime, safe debt, creating untold damage".
Then he presents the waves of change that are coming: the challenges of new technologies; the business opportunities opened by reactions to climate change; and demographic changes as workers and managers are no longer predominantly baby boomers. He also warns of future signs of impending financial setbacks that should be avoided: "A financial crisis will occur only when the fuel is there, in the form of an investment bubble".
In his previous book, Compliance and Regulation in the Financial Services Industry, Patrick Callioni successfully predicted most of the course of the current economic downturn. Over-regulation is as dangerous as under-regulation, so he proposes the creation of a federated network of trust. Throughout this exciting book, he emphasizes the increasing importance of knowledge capital, value that is not captured by existing accounting standards, and in particular soft intangibles (knowledge assets, time assets, motivational assets etc) and he proposes guidance on their measurement and profitable management.
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Learning from a disaster
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activities analysis assessment Australia Baby Boomers Balanced Scorecard bank behavior beneﬁt bubble challenges climate change communication companies competition computing conﬂict corporate CPA Australia cultural customers deﬁne deﬁnition difﬁcult economists effect efﬁcient employees environment environmental example extended performance accounts Extended Performance Management extended performance measures external factors ﬁgure ﬁnancial services industry ﬁnancial system ﬁnd ﬁre ﬁrm ﬁrst ﬁve ﬂow FMRI focus framework future global ﬁnancial global warming groupthink Guiding Principles Homo Economicus human identiﬁed impact individuals inﬂuence innovation intangible assets Intellectual Capital investment knowledge economy knowledge intensive resources Knowledge Management means measurement and reporting ofﬁce operating organization's knowledge intensive organizations percent productivity proﬁt reﬂect regulation regulatory retrieved risk sector signiﬁcant social society speciﬁc stakeholders standards strategy structure subprime sustainable trends trust twenty-ﬁrst century understand wicked problem