Whale Done!: The Power of Positive Relationships

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Simon and Schuster, Feb 3, 2003 - Business & Economics - 144 pages
6 Reviews
A compendium of straightforward techniques on how to accentuate the positive and redirect the negative, increasing productivity at work and at home.

What do your people at work and your spouse and kids at home have in common with a five-ton killer whale?

Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home.

When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).

In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.
 

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LibraryThing Review

User Review  - AshRyan - LibraryThing

If you liked The One Minute Manager, you'll like Whale Done! This time around, Ken Blanchard teams with trainers from Sea World to write a parable about how the principles for training killer whales ... Read full review

LibraryThing Review

User Review  - DanStratton - LibraryThing

I picked this book up at the ITIL seminar in Orlando in January 2003. Ken was one of the speakers and as usual, I got enthused by the speaker and ran out to the lobby to buy everything he had on the ... Read full review

Selected pages

Contents

Section 1
1
Section 2
21
Section 3
51
Section 4
69
Section 5
93
Section 6
105
Section 7
125
Section 8
127
Section 9
129
Section 10
131
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Page i - Bollard), 2002 High Five! (with Sheldon Bowles), 2001 Management of Organizational Behavior: Utilizing Human Resources (with Paul Hersey), 8th edition, 2000 Big Bucks! (with Sheldon Bowles), 2000 Leadership by the Book (with Bill Hybels and Phil Hodges), 1999 The Heart of a Leader, 7999 GungHo!
Page vii - Everybody knows that accentuating the positive works best. But what do you do when somebody does something that has a negative impact? That's where Chuck and the SeaWorld trainers opened my eyes. Instead of focusing energy, as most of us do, on what went wrong, they redirect that energy toward a positive outcome.

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About the author (2003)

Jim Ballard has written a number of inspirational books, including Mind Like Water and What's the Rush? He has coauthored several popular books along with bestselling business guru Ken Blanchard. Teachings of the worldrenown author and yogi Paramahansa Yogananda inspired Jim to write this wave fable. Jim is a business consultant, hospice volunteer, and Big Brother. He lives in Amherst, Massachusetts. Please visit Jim's website at www.littlewave.org.

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