What CEOs Expect from Corporate Training: Building Workplace Learning and Performance Initiatives that Advance Organizational Goals

Front Cover
Annotation No individual holds a larger or more direct stake in company outcomes than the CEO. Based on extensive interviews with CEOs and other key stakeholders in a myriad of companies, this book reflects executive perception of training and development and their critical importance in the pursuit of corporate objectives.
 

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Contents

Why Examine CEO Opinions of Corporate Training?
1
CEOIdentified Business Challenges
14
How Can Workplace Learning and Performance Contribute to Meeting Business Challenges?
19
CEOIdentified Competencies for WLP Professionals
24
Unexpected Results
35
Why Should You Care About Your CEOs Opinions and Perceptions?
37
Importance of Talking with CEOs
40
SelfReflection
41
What Is the Intervention Implementor Role?
140
Why Is the Role of Intervention Implementor Important?
146
Essential Competencies of the Intervention Implementor Role
149
CEOIdentified Competencies for the Intervention Implementor Role
154
Developing into the Intervention Implementor Who Matches CEO Expectations
159
Summary
161
The Change Leader RoleThe CEO Perspective
163
What Is Change?
164

Summary
44
The Manager RoleThe CEO Perspective
45
The WLP Role of Manager
48
Why Is the Manager Role Important?
51
CEOIdentified Competencies for the Role of Manager
54
Developing into the Manager Who Matches CEO Expectations
68
Summary
70
The Analyst RoleThe CEO Perspective
71
Why Is This Role Important?
73
Business Challenges and the Analyst Role
75
Traditional Analytical Competencies
82
Developing into the Analyst Who Matches CEO Expectations
92
Summary
93
The Intervention Selector RoleThe CEO Perspective
95
What Is the Intervention Selector Role?
96
Why Is the Role of the Intervention Selector Important?
101
Traditional Competencies of the Intervention Selector
103
CEOIdentified Competencies for the Intervention Selector Role
107
Developing into the Intervention Selector Who Matches CEO Expectations
112
Applying the Intervention Selector Competencies
114
Summary
115
The Intervention DesignerDeveloper RoleThe CEO Perspective
117
What Is the Intervention DesignerDeveloper Role?
119
Why Is This Role Important?
122
CEO Opinions About the Intervention DesignerDeveloper Role
123
Shared Responsibility
127
CEOIdentified Competencies for Intervention DesignersDevelopers
129
Developing into the Intervention DesignerDeveloper Who Matches CEO Expectations
135
Summary
138
The Intervention Implementor RoleThe CEO Perspective
139
CEO Perceptions of Change
165
What Is the Change Leaders Role?
168
CEO Perspectives on the Types of Change Facing Businesses
173
CEOIdentified Competencies for the Change Leader
180
Developing into the Change Leader Who Matches CEO Expectations
191
Summary
193
The Evaluator RoleThe CEO Perspective
195
What Is the Evaluator Role?
196
Why Is the Evaluator Role Important?
204
Essential Competencies for the Evaluator Role
206
CEOIdentified Competencies for the Evaluator Role
210
Developing into the Evaluator Who Matches CEO Expectations
216
Summary
217
Developing a Workplace Learning Action Plan
219
The Manager Role
221
The Analyst Role
225
The Intervention Selector Role
226
The Intervention DesignerDeveloper Role
227
The Intervention Implementor Role
228
The Change Leader Role
229
The Evaluator Role
230
Conclusions
232
Questions to Ask Your CEO
237
Short Questionnaire
240
Worksheet for Recording Opinions About CEO Comments
243
SelfAssessment Worksheets
250
Notes
279
Index
289
About the Authors
299
Copyright

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