What If the Product Doesn't Work: Warranties and Guarantees

Front Cover
Oceana Publications, 2003 - Law - 230 pages
0 Reviews
What if the Product Doesn't Work: Warranties and Guarantees includes a discussion of:


·The law of warranties and guarantees, and the consumer's right to enforce them


·The remedies a consumer may have if there was no written warranty for the product purchased


·Those sections of the Uniform Commercial Code that apply to both written and implied warranties, as well as the Magnuson-Moss Warranty Act, which deals with the conditions contained in a written or express warranty

This Almanac further provides the consumer with information concerning the major federal agencies entrusted with overseeing important consumer-related concerns such as product warranties and safety concerns

The Legal Almanac series serves to educate the general public on a variety of legal issues pertinent to everyday life and to keep readers informed of their rights and remedies under the law. Each volume in the series presents an explanation of a specific legal issue in simple, clearly written text, making the Almanac a concise and perfect desktop reference tool. All volumes provide state-by-state coverage. Selected state statutes are included, as are important case law and legislation, charts and tables for comparison.

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

FULL VS LIMITED WARRANTIES
6
THE DISCLOSURE RULE
12
CHAPTER
17
THE COOLING OFF RULE
24
CORPORATE CONSUMER RELATIONS DEPARTMENTS
29
CHAPTER
39
IN GENERAL
45
AUTOMOBILE LEASING
51
DIRECTORY OF NATIONAL CONSUMER ORGANIZATIONS
107
DIRECTORY OF STATE CONSUMER PROTECTION AGENCIES
129
NATIONAL DIRECTORY OF BETTER BUSINESS BUREAUS
139
THE BETTER BUSINESS BUREAU CODE OF ONLINE BUSINESS PRACTICES
161
DIRECTORY OF FEDERAL AGENCIES OVERSEEING SPECIFIC PRODUCTS AND SERVICES
171
DIRECTORY OF FEDERAL AGENCIES OVERSEEING PRODUCT SAFETY CONCERNS
175
DIRECTORY OF U S CONSUMER PRODUCT SAFETY COMMISSION CONTACT INFORMATION AND REGIONAL OFFICES
177
DIRECTORY OF U S FOOD AND DRUG ADMINISTRATION REGIONAL OFFICES
179

CHAPTER
57
THE INTERNATIONAL ONLINE MARKETPLACE
64
Problem Resolution
65
International Guidelines
66
MAGNUSSONMOSS WARRANTY ACT
67
DIRECTORY OF TRADE ASSOCIATIONS
83
SAMPLE COMPLAINT LETTERDEFECTIVE PRODUCT
99
DIRECTORY OF STATE ATTORNEYS GENERAL
101
SAMPLE CONSUMER PRODUCT INCIDENT REPORT
181
SAMPLE PRODUCT SAFETY RECALL NOTICE
183
STATE STATUTES GOVERNING UNFAIR OR DECEPTIVE ACTS OR PRACTICES
185
APPLICABLE SECTIONS OF THE RESTATEMENT THIRD OF THE LAW OF UNFAIR COMPETITION
193
DIRECTORY OF AUTOMOBILE MANUFACTURERS
197
DIRECTORY OF AUTOMOBILE DISPUTE RESOLUTION PROGRAMS
201
DIRECTORY OF ORGANIZATIONS OFFERING ASSISTANCE AND INFORMATION ON INTERNET FRAUD
205
Copyright

About the author (2003)

MARGARET C. JASPER is an attorney engaged in the general practice of law in South Salem, New York, concentrating in the areas of personal injury and entertainment law. Ms. Jasper holds a Juris Doctor degree from Pace University School of Law, White Plains, New York, is a member of the New York and
Connecticut bars, and is certified to practice before the United States District Courts for the Southern and Eastern Districts of New York, the United States Court of Appeals for the Second Circuit, and the United States Supreme Court.
Ms. Jasper has been appointed to the law guardian panel for the Family Court of the State of New York, is a member of a number of professional organizations and associations, and is a New York State licensed real estate broker operating as Jasper Real Estate, in South Salem, New York.
Margaret Jasper maintains a website at http: //www.JasperLawOffice.com.
In 2004, Ms. Jasper successfully argued a case before the New York Court of Appeals, which gives mothers of babies who are stillborn due to medical negligence the right to bring a legal action and recover emotional distress damages. This successful appeal overturned a 26-year old New York case
precedent, which previously prevented mothers of stillborn babies to sue their negligent medical providers.

Bibliographic information