What is total quality control? The Japanese way

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Prentice-Hall, 1985 - Business & Economics - 215 pages
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This dynamic handbook has sold over l00,000 copies in Japan already and has helped thousands of firms throughout the world turn quality into their most powerful marketing weapon. You can use the Ishikawa method to create high-quality products, as well as improve customer relations, reduce manufacturing costs, decrease "down-time", and minimize product liability suits.

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User Review  - zasmine - LibraryThing

What I liked best about this book was the way Ishikawa describes the evolution of QC in Japan, how they didnot just 'ape' the West, but developed something unique while keeping the world standards at their time in mind. Read full review

Contents

An appeal to top managers Misunderstanding common to
57
QC Circle Activities
137
Quality Control for Subcontracting
155

4 other sections not shown

Common terms and phrases

About the author (1985)

Kaoru Ishikawa is Minister at the Embassy of Japan in Paris.

Bibliographic information