What is total quality control? The Japanese way

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Prentice-Hall, 1985 - Business & Economics - 215 pages
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This dynamic handbook has sold over l00,000 copies in Japan already and has helped thousands of firms throughout the world turn quality into their most powerful marketing weapon. You can use the Ishikawa method to create high-quality products, as well as improve customer relations, reduce manufacturing costs, decrease "down-time", and minimize product liability suits.

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An appeal to top managers Misunderstanding common to
QC Circle Activities
Quality Control for Subcontracting

4 other sections not shown

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About the author (1985)

Kaoru Ishikawa is Minister at the Embassy of Japan in Paris.

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