What's Making You Angry?: 10 Steps to Transforming Anger So Everyone Wins
The tenets of "Nonviolent Communication" are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.
This step-by-step guide provides information on how to refocus attention when angry and create satisfying outcomes for everyone. If one can avoid moralistic judgments about the wrongness of the other person's behavior, anger can become as a life-enriching emotion and a window into personal needs and values.
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Page 1 - When we are angry, three things are happening: 1) We are upset because we are not getting our needs met; 2) We are blaming someone or something else for not getting what we want; 3) We are about to speak or act in such a way that will almost guarantee we will not get what we need, or that we will later regret.