Where a Baby Boomer Spends Her Money ... . . Maybe
Aardvark Global Publishing, 2007
Retired Baby Boomer Maria Brazil uses humour to chastise businesses for their less than stellar customer relations practices. No establishment is spared; from restaurants and fitness centers to nail salons and electronic stores. All are wittily admonished and instructed on how to bring back the 'customer service' of the Baby Boomer generation and keep their patronage.
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