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1st Stage abuse of authority authority and power Bhawan blank-space broken hopes Central Vigilance Commission chart is given chart Upward flow Complaint Entertained complaint flow chart complaint Important Instructions complaint in brief complaint letter typed complaint related Director drafting CL event of delay/inaction/harassment/highhandedness filling blank space final draft flow chart Upward flow of complaint format for drafting inaction/delay India instructions after filling instructions to fill interest of common Joint Secretary PG Kind Attn largest interest letter at 1st letter code given list of official misconduct of duties MTNL Mumbai name in capital Office Residence Officials Concerned Name/Designation Personal Letterhead power and misconduct printed address printed name Read instructions ready reference refer to letter Remove instructions Send complaint letter send reminders space for complaint space for date space for Signature space in final Speed Post Space standardarized model format suggested complaint flow Suggested standardarized model typed on Personal