Why Information Systems Fail: A Case Study Approach
This work discusses some of the reasons for failure of information systems and the problems of developing information systems in organizations. It is based on an understanding of the limitations preventing developers from adequately managing the organizational environment of their systems.
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The Information Systems Process
The Nature of Failure
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ADP Systems analysis application Auditor-General Auditor-General's Australian Public Service benefits Canberra CDS/ISIS chapter CICAP complex constraints consultants context continued cost criticisms database DBLIB decision process decision-making departmental departments detailed documents effect environment evaluation example factors feasibility study files flaws flow of support functions funding further implementation important influence information systems failure information systems innovation information systems process information systems professionals information technology initiation INSDOC interests involved issues Jamshedpur mainframe managing support Mandata minicomputer NCDC Office on-line operational outcomes personnel and establishments political power-broking problem-solving mechanisms problems programme project organisation project organisation's proposal Public Accounts Committee Public Service Board records relationship result situation staff stage stakeholders strategy structure support management systems innovation process technical process termination triangle of dependences update users