Why TQM Fails and what to Do about it

Front Cover
Irwin Professional Pub., 1994 - Business & Economics - 252 pages
0 Reviews
Reviews aren't verified, but Google checks for and removes fake content when it's identified
The quality revolution has prompted companies to invest heavily in quality improvement: hiring consultants, retraining workforces and overhauling systems. Many managers, however, have not seen the expected results. This book reveals root causes for the collapse and failures of total quality and offers practical advice to correct and prevent them.

From inside the book

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Part
1
When Actions Speak Louder Than Words
7
The Key to Executive Commitment
17
Copyright

24 other sections not shown

Common terms and phrases

Bibliographic information