Workflow Modeling: Tools for Process Improvement and Application Development

Front Cover
In today's fiercely competitive high-tech industries, it is of vital importance that work flows through an organization as quickly as possible in order to achieve long-term success. This new hands-on book teaches professionals how to build visual models that illustrate the current workflow process and shows where improvement and development can take place. The book provides proven techniques for identifying, modeling, and redesigning business process and explains how to implement workflow improvement.

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About the author (2001)

Patrick McDermott has more than 20 years of computer industry experience as a programmer, analyst, developer, manger, and trainer. He currently teaches seminars on the Y2K Problem, and also runs his own consulting firm in California, where he specializes in Y2K Problem training.

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