Working with Emotional Intelligence

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Bloomsbury, 1999 - Emotional intelligence - 383 pages
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New York Times science writer Goleman argues that our emotions play a much greater role in thought, decision making and individual success than is commonly acknowledged. He defines "emotional intelligence"?a trait not measured by IQ tests?as a set of skills, including control of one's impulses, self-motivation, empathy and social competence in interpersonal relationships. Although his highly accessible survey of research into cognitive and emotional development may not convince readers that this grab bag of faculties comprise a clearly recognizable, well-defined aptitude, his report is nevertheless an intriguing and practical guide to emotional mastery. In marriage, emotional intelligence means listening well and being able to calm down. In the workplace, it manifests when bosses give subordinates constructive feedback regarding their performance. Goleman also looks at pilot programs in schools from New York City to Oakland, Calif., where kids are taught conflict resolution, impulse control and social skills.

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Working with emotional intelligence

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Having explained in Emotional Intelligence that EQ matters as much as IQ in the workplace, Goleman now explains how EQ can be learned. Read full review

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About the author (1999)

Psychologist Daniel Goleman was born on March 7, 1946 in Stockton, California. He earned a Ph.D. from Harvard. Goleman wrote his first book, "The Meditative Mind" after studying ancient psychology systems and meditation practices in India and Sri Lanka. Goleman wrote about psychology and related fields for the New York Times for 12 years beginning in 1984. In 1993 he co-founded the Collaborative for Academic, Social, and Emotional Learning. He is also a co-chairman of The Consortium for Research on Emotional Intelligence in Organizations and a member of the Mind and Life Institute's board of directors. Goleman has written several popular books, including "Emotional Intelligence," "Social Intelligence," "Ecological Intelligence" and "Focus: The Hidden Driver of Excellence." He received a Career Achievement award for journalism from the American Psychological Association and was elected a Fellow of the American Association for the Advancement of Science to recognize his efforts to communicate the behavioral sciences to the public.

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