Working with Emotional Intelligence

Front Cover
Bloomsbury, 1999 - Emotional intelligence - 383 pages
New York Times science writer Goleman argues that our emotions play a much greater role in thought, decision making and individual success than is commonly acknowledged. He defines "emotional intelligence"?a trait not measured by IQ tests?as a set of skills, including control of one's impulses, self-motivation, empathy and social competence in interpersonal relationships. Although his highly accessible survey of research into cognitive and emotional development may not convince readers that this grab bag of faculties comprise a clearly recognizable, well-defined aptitude, his report is nevertheless an intriguing and practical guide to emotional mastery. In marriage, emotional intelligence means listening well and being able to calm down. In the workplace, it manifests when bosses give subordinates constructive feedback regarding their performance. Goleman also looks at pilot programs in schools from New York City to Oakland, Calif., where kids are taught conflict resolution, impulse control and social skills.

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WORKING WITH EMOTIONAL INTELLIGENCE

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The author of the bestseller Emotional Intelligence (1995) expands on his earlier work by documenting the significance of emotional intelligence in the world of work at both the individual and ... Read full review

Working with emotional intelligence

User Review  - Not Available - Book Verdict

Having explained in Emotional Intelligence that EQ matters as much as IQ in the workplace, Goleman now explains how EQ can be learned. Read full review

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About the author (1999)

Daniel Goleman, PhD, covers the behavioural and brain sciences for The New York Times and his articles appear throughout the world in syndication. He has taught at Harvard, where he received his PhD, and was formerly senior editor of Psychology Today. His previous books include- Vital Times, Simple Truths and The Meditative Mind

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