Working Through Conflict: Strategies for Relationships, Groups, and Organizations

Front Cover
Longman, 2001 - Family & Relationships - 356 pages
0 Reviews
Focusing on the whole range of conflict settings - interpersonal, group, and organizational - Working Through Conflict, Third Edition, provides an introduction to conflict management that is firmly grounded in current theory and research. The text encompasses a wide range of theoretical perspectives and includes timely, up-to-date coverage of the role of third parties in conflict resolution. Numerous, highly practical case studies clarify theoretical content and make it accessible to a broad audience. Updated to reflect the latest research and theory, the third edition of Working Through Conflict includes new information on culture and conflict and the impact of cultural differences. Prefaced by new "Imagine Yourself..." questions that encourage the reader to assume the role of one of the disputants, each case study also ends with questions that highlight the theory behind the case and encourage classroom discussion.

What people are saying - Write a review

We haven't found any reviews in the usual places.

Other editions - View all

About the author (2001)

Robert A. Baruch Bush and Joseph P. Folger are the acknowledged originators of the transformative model of mediation and its best-known exponents. They are cofounders of the Institute for the Study of Conflict Transformation.
Bush is the Rains Distinguished Professor of Alternative Dispute Resolution Law at Hofstra University School of Law. He has authored more than two dozen articles and books on mediation and alternative dispute resolution.

Folger is professor of adult and organizational development at Temple University. He has published extensively on mediation and conflict and is coauthor of the award-winning text Working Through Conflict: Strategies for Relationships, Groups and Organizations.

M. Scott Poole (Ph.D., University of Wisconsin Madison [communication arts]; M.A., Michigan State University [communication]; B.A., University of Wisconsin Madison [communication arts]) is one of the nation s top scholars in group communication and in organizational communication. Among his publications is one of the leading college textbooks on organizational communication (Strategic Organizational Communication, 5/e, Wadsworth); he is also co-editor of SAGE s Handbook of Group Communication. He has been chair of the Organizational Communication Division of NCA and was the chair and founding member of NCA s Group Communication Division. He is, or has been, a member of the following editorial journal boards: Human Communication Research, Communication Monographs, Communication Research, Communication Quarterly, Journal of Applied Communication Research, Academy of Management Review, Communication Theory, Quarterly Journal of Speech, Information Systems Research, Organization Science, Journal of Electronically-Mediated Communication, Journal of Organizational Discourse, Information and Organization.

Randall K. Stutman received his Ph.D. in Communication from the University of Utah in 1985. An assistant professor in the Department of Speech Communication at the University of Illinois, Champaign-Urbana, he has received numerous teaching awards and has written extensively on persuasion and trial advocacy.

Bibliographic information