Writing Successful Software Classes: A Plan for Course Developers and Training Managers

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Lulu.com, Jun 28, 2004 - Computers - 80 pages
If you need to design and write a software training course, and you're not sure where to begin, this book is for you. This step-by-step job aid walks you through the process of developing a successful, instructor-led software class.There are many good books on training theory. This book takes a more practical, condensed approach for when you don't have time to learn training theory. It is based on fifteen years of technical writing and training experience. In just 120 pages, the book guides you through the process of developing an end-user software course using a method that is tested, proven, and based upon sound instructional theory.Download the preview now for more information. You can start writing your successful software course today!
 

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Contents

Introduction
1
Misconceptions About Training
2
In a training class the instructor must answer all of the students questions
3
The Checklist
5
The Setup
12
Action
13
Audience
14
Checkpoint
16
Checkpoint
38
Develop Lectures
39
List of Suggested Slides
40
5 What information is entered during this procedure?
41
9 Demonstration
42
Checkpoint
43
Develop the Demo
44
Use Unique Data for the Demo
45

Checkpoint
17
Define the Process
18
Checkpoint
19
Develop a Training Scenario
20
Software Toolkits
21
The scenario is the outline
23
Write an Exercise Description for Each Learning Objective
24
Exercise Description
25
Action
26
Write Criteria for Success
27
Get Buyin from Sponsors
28
Develop Inclass Exercises
30
Action
31
Write the Directions
32
Writing Style for Directions
34
Start Each Numbered Step with an Action
35
Differentiate Button Pushes Menu Items and Text that is Displayed on Screen
36
Action
37
Write the Demo Speaking Points
46
Example of Demo Directions with Speaking Points
47
Checkpoint
49
Package the Course
50
Describe the Intended Audience
51
Duration and Class Size
52
Resources and Contacts
53
Printouts of the Slides
54
Checkpoint
55
Action
56
Set Up and Test Run
57
Action
58
Example of a Followup Course Evaluation
59
Checkpoint
62
Action
63
Deliver the Course
64
A Final Note
66
Copyright

Common terms and phrases

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