Writing for Interaction: Crafting the Information Experience for Web and Software Apps
Writing for Interaction focuses on the art of creating the information experience as it appears within software and web applications, specifically in the form of user interface text. It also provides strategies for ensuring a consistent, positive information experience across a variety of delivery mechanisms, such as online help and social media.
Throughout this book, you'll learn simple techniques for writing consistent text with the right tone, how to select content delivery mechanisms, and how straightforward, clear layouts help your customer interact with your application. Divided into five sections, the book completely covers the information experience design process from beginning to end. You'll cover everything from understanding your users and their needs, to creating personas, designing the IX strategy, creating your information, and evaluating the resulting information experience. This is your one-stop reference for information experience!
What people are saying - Write a review
After Agile Design, I had a chance to read this book by Linda Lior. The insight she gave, and the factual examples, even pointing out seemingly innocent errors by big software companies - very eye-opening.
No words will tell of what I learned from this book - it simply is invaluable, especially for the software developer/architect who wanted to make compelling and appealing applications beyond reproach for its text-correctness and precision.
Discusses even world-readiness by giving a tip on providing space for expansion when language conversion takes place.
The only inconsistency I found is in pp 250 and 251:
restarting your computer (p250) isn't quite the same as restarting your application (p251).
Restarting your computer means installation can't 'complete' because files to be updated are in use, usually at the OS level. This is a big difference.
I hope this reaches the author. On the contrary, I stand corrected.
All else, 2 thumbs up!