Yes, But--: The Top 40 Killer Phrases and how You Can Fight Them

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HarperBusiness, 1993 - Conflict management. - 90 pages
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From "if it ain't broke, don't fix it" to "put it in writing", a killer phrase is a knee-jerk reaction that stymies creativity, prevents new solutions, and hinders growth and development. Thompson illustrates most of the top 40 phrases with amusing cartoons and suggests ways to fight back.

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Contents

Great Ideas Unleashing Innoation
1
Yes BUT
7
Comparative Thinking
17
Overgeneralization
27
Putdowns
37
Selective Editing
59
Stalls
67
Zero Defects
75
NoSpitbolls Unlearning the Rules of School
87
Copyright

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