Zapp!: The Lightning of Empowerment : how to Improve Productivity, Quality, and Employee Satisfaction

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Fawcett Columbine, 1992 - Communication in management - 191 pages
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Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

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Review: Zapp!

User Review  - Venkataraman Kumbakonam - Goodreads

This book is a very good effort to help all, especially organizational managers, understand the concept and implementation of Empowerment. It has been well explained how many other well-meaning steps ... Read full review

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About the author (1992)

Jeff Cox is the co-author or author of seven works of business fiction, which include"The Goal", "Zapp", "The Quadrant Solution", "Heroz", "The Venture", "Selling the Wheel" and "The Cure". Both "Zapp" and "The Goal" ranked first and second, respectively, on a list of bestselling business books from the 1990s. Jeff and his family live near Pittsburgh, PA.

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