eDemocracy & eGovernment: Stages of a Democratic Knowledge Society

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Springer Science & Business Media, Jan 28, 2012 - Business & Economics - 226 pages
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The reference book reviews and presents systematically the use of Internet in administration and politics. A process-oriented layer model defines the options of exchange and participation for all claim groups covering these topics: eAssistance, eProcurement, eService, eContracting, eSettlement, eCollaboration, eDemocracy, and eCommunity. Case studies show practical applications in industry, administration and research. The book is well suited for students in Business, Economics and Political Sciences courses as well as for practitioners interested in the opportunities of digital exchange and participation in the knowledge society.

 

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Contents

1 eGov Framework
1
2 eAssistance
15
3 eProcurement
37
4 eService
57
5 eContracting
81
6 eSettlement
103
7 eCollaboration
125
8 eDemocracy
149
9 eCommunity
169
10 Knowledge Society
191
Glossary
205
Bibliography
213
Index
222
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