CQ: Developing Cultural Intelligence at Work

Portada
Stanford University Press, 2006 - 246 pàgines
1 Ressenya
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This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.

CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one s motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.

A manager with a high CQ can enter into new cultural settings national, professional, organizational, regional and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one s own skills and improve one s CQ.

 

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Continguts

Positioning Cultural Intelligence in the Global Economy
1
What is Cultural Intelligence and Why Does It Matter?
19
Preparing Your Mind The Cultural Strategic
42
Directing Your Energy The Motivational Basis of CQ
61
Presenting Yourself The Behavioral Basis of CQ
82
Working Effectively in the Culturally
103
Succeeding in Global Work Assignments
124
Building HighPerforming Global Teams
150
Leading Globally
175
Summary and Concluding Thoughts
199
Further Reading
215
SelfAssessment of Your CQ
217
Index
229
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Sobre l'autor (2006)

P. Christopher Earley is Dean of the National University of Singapore Business School and on leave as Professor of Organisational Behaviour at the London Business School. Soon Ang is Head of Strategy, Management & Organization at the Nanyang Business School, Nanyang Technological University of Singapore, and T K Goh Endowed Professor in Business Management. Joo-Seng Tan is Associate Professor of Management at Nanyang Technological University's Nanyang Business School in Singapore. He is currently Visiting Research Scholar at Cornell University.

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