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3ANET academic departments academic staff advantages altered Apple Macintosh applications arts departments automation Barcomb BBC micro changes colleagues commercial organisations communications computer-aided design computerised activities computing reps Cost data analysis data collection data exchange departmental computing representatives departmental heads Diary/Scheduler display of data efficiency Electronic Mail evaluation example factors Graph Graphical Display individual integrated computerisation interviewed introduction involved isation job roles lack machine mainframe manual methods members of staff micro microcomputer minicomputer MS-DOS needs Non-Bibliographic noted occur optical character recognition organisational structure overall package particular perceived Personal Bibliographic Index planning problems productivity programs purchase questionnaire research students researchers felt science departments scientists social science sources of advice specific strategy subject areas survey tasks teaching Telecom Gold terminal emulation transfer type of computer university computer centre users word processing