Organizational Communication: Approaches and Processes
From historical and contemporary perspectives to the processes of organizational communication, this book offers comprehensive coverage - including current material on the field's burgeoning research and new technology. You'll read about stress and burnout, diversity management, and many other critical issues in organizational communication. Author Katherine Miller offers case studies and other tools to help you think critically about what you read and make your own decisions.
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PART A FOUNDING APPROACHES
HUMAN RELATIONS APPROACHES
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activities approach argue attempt behavior believe burnout chapter characterized classical concept concern conflict consider critical critical theorists culture deal decision discussed diversity effective emotional employees enhance environment example factors Finally formal functioning goals human relations human resources ideas impact important increase individuals influence interaction interview involves issues look means meeting motivation move nature needs noted orga organization organizational communication organizational members participation parties patterns performance person positive possible presented principles problem productivity programs proposed questions relationships reward role rules scholars seen serve situation social specific strategies stress structure style subordinates suggests Table talk task technologies theorists theory third tion tional understanding values variety women workers workplace zational