Juran on Planning for Quality
By the most famous expert on quality in the world, this book offers a universal basis for quality planning--applicable throughout any organization and in all industries and extensively field-tested by quality managers in more than 50 manufacturing and service companies. 10 line drawings.
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Juran, an expert on quality, attributes the quality problems prevalent in the United States today to errors in planning. To guide managers toward successful implementation of quality planning programs ... Read full review
Introduction to Quality Planning
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