Process Consultation: Its Role in Organization Development |
Contents
Diagnosis | 1 |
Communication Processes | 15 |
Gathering the Data 97 | 16 |
Copyright | |
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able accepted action activities actual agree alternatives areas asked assumptions authority become behavior chairman clear client communication concern consider contact client cycle decided decision define described determine developed diagnosis difficult discussion effective effort evaluation example expect experience fact feelings felt forces formal functions give given goals group members help the group ideas identify important individual influence initial interpersonal intervention interview involved issues kind lead leader leadership less listen look manager meaning meeting method norms observations occur Once operating organization organizational pattern period person planning possible present president problem problem-solving procedure process consultant production proposal questions relations relationship response role rule share situation solution solve someone stage steps structure style subordinates suggest talk task tend testing things turn understand various wanted