Key Concepts in Operations Management

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SAGE Publications, Sep 14, 2010 - Business & Economics - 304 pages

This text provides informative, short introductions to the core concepts of Operations Management. This text contains more than 50 concept entries and is fully cross-referenced.

An outstanding reference for Operations Management students at all levels.

 

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Contents

Introduction
The Operations Function
Operations
System
Output
Service Science
Customers
Technology
Work
Learning Curves
Outsourcing
Quality
Quality Management
Statistical Process Control
ISO 9000
Six Sigma

Coordination
Planning and Control
Integration
Risk
Theory
Operations Strategy
Performance
Operations Strategy
Operations Strategy Process
Tradeoffs
Location
Capacity
Process
Layout
Technology Management
Flexibility
Real Options
Innovation Management
Managing Innovation
New Product Development
New Service Development
Platform
Process Management
Kaizen
Inventory
Inventory Systems
Material Requirements Planning MRP
JustinTime
Planning and Control
Forecasting
Aggregate Production Planning
Scheduling
Project Planning
Waiting Line Management
Reverse Logistics
Yield
Integrated Management Frameworks
Total Quality Management TQM
Throughput
Responsiveness
Timebased Competition
Lean
Agility
Supply Chain
index
Copyright

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