books.google.com - To date, governments have widely recognised the potential of new information and communication technologies (ICT) to bring about fundamental renewal, not only in their ways of functioning but also in their attitude towards other organisations, societal groups or individuals. Shaping new forms of governance...https://books.google.com/books/about/Designing_E_Government_On_the_Crossroads.html?id=1GcPcqAwX7MC&q=OSCI&utm_source=gb-gplus-shareDesigning E-Government:On the Crossroads of Technological Innovation and Institutional Change
