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activities approach areas autonomous work groups bargaining behavioral science boss career development change agent change effort change process Chapter collective bargaining consideration create decision-making decisions discussed employees evaluation example experience external facilitation factors feel function goals growth need Hackman higher impact important improve quality improve the quality incentive increase individual influence ingroup innovations interac interaction interest intergroup conflict internal involved issues job characteristics model job design job enrichment job rotation labor Lawler legislation managerial ment motivation occupational opportunities organization organizational change organizational effectiveness outcomes participation pay plans pay system performance plant position pressure problems productivity programs psychological contract redesign relations relationship responsibility result reward system role salary satisfaction Scanlon Plan situations skills social sociotechnical systems theory specific structure subordinates successful suggests supervisors task theory tion tional tive union leaders values vidual women workers