The Man who Discovered Quality: How W. Edwards Deming Brought the Quality Revolution to America : the Stories of Ford, Xerox, and GM

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Times Books/Random House, 1990 - Quality control - 326 pages
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Before Americans were learning how to do business from the Japanese, the Japanese were learning from an American--a brilliant iconoclast named W. Edwards Deming, whose Fourteen Point philosophy for managing quality is largely responsible for that country's economic triumph.

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The man who discovered quality: how W. Edwards Deming brought the quality revolution to America: the stories of Ford, Xerox, and GM

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Journalist Gabor tells the story of Deming, an American statistician and quality control expert who was invited by the Japanese to help them develop industry in the 1950s. Since then, Deming's ... Read full review

Contents

INTRODUCTION
3
The Statistical Foundation of Deminqism
31
From American Pioneer to Japanese Sensei
69
Copyright

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About the author (1990)

Gabor was a senior editor at U.S. News & World Report and a staff editor in corporate strategy and technology at Business Week. She is currently involved with the launch of the business journalism program at Baruch College/CUNY.

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