Advances in Library Administration and Organization, Volume 26
This collection of essays is designed to challenge working administrators and researchers to look more closely at their operations and consider again how they develop people and the organizations in which they work. It leads off with an article on skill development in reference service using a holistic approach to analyze reference in context. Then comes an article on the importance of organizational culture in defining service organizations in general and libraries in particular. It argues that when one considers libraries in this light, the importance of a strong ethical framework becomes evident in our institutions. The third article looks at advice networks, and addresses the importance that contacts within and outside of the library in which we work and within and outside of our profession play on individual's receptivity to innovation.The next three articles relate to personnel matters. The first discusses issues relating to the relationship between faculty status and tenure and salaries in academic libraries. This is followed by a piece that looks at the development of leaders for small, rural libraries, most of whom will not have formal training in librarianship. A third piece analyzes the criteria for selecting academic library directors that are considered important by those administrators who oversee this key leadership position.We then close with an article that looks at the validity of SERVQUAL as applied to a large public library system. LibQUAL+, an adaptation of SERVQUAL designed for use in academic libraries has become a staple in our literature for years, but there is little available that really turns a critical eye to the use of this important tool. This article will perhaps begin a heal
Chapter 2 Corporate culture and the individual in perspective
The relationship of professional advice networks to receptivity to innovation in academic librarians
Chapter 4 Faculty status tenure and compensating wage differentials among members of the Association of Research Libraries
A qualitative study of the female experience
a comparison of the attributes qualifications and competencies desired by chief academic officers with those recommended by academic library direct...
Academic Librarianship academic libraries ACRL ALDs American Library Association ARL libraries assessment behavior beneﬁts client College and Research community library directors compensating wage differentials competent context continuing education corporate culture current study Deborah Lee deﬁned deﬁnition Dreyfus model employees environment experience F-statistic factor factor analysis faculty status ﬁeld ﬁnd ﬁndings ﬁrst ﬁt Hernon higher education hiring administrators identiﬁed important individual inﬂuence institutions interaction interview Journal leadership learning librarianship library science library system Managerial Attributes master’s measures mentors MLS degree non-MLS one-tailed test organization organizational organizational development perceptions professional advice networks professional development proﬁcient public library questions receptivity to innovation reference reﬂect relationships Research Libraries responsibility role sample service quality SERVQUAL skills small community librarians social network analysis speciﬁc starting salaries statistically signiﬁcant structure study participants survey Table Texas study theory UNION University variables