Effective Leadership and Management in Nursing
Information technology has become an increasingly important part of counselling and psychotherapy. This text, with contributions from internationally leading figures, provides an up-to-the-minute, precise and practical guide to the different ways in which technology can be used in therapeutic work, including e-mail and Internet relay chat, telephone, video-link and stand-alone software packages. As well as discussing vital ethical, theoretical and practical considerations for practitioners, the authors look at the likely impact of these technologies on therapeutic relationships and the outcomes that can be expected. Technology's impact is explored from the perspectives of both therapists and clients, including individual therapy, groups, supervision and training, and supported by extensive case studies.
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Challenges for Nurse Managers 6 Delivery Systems
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ability action activities American Nurses Association applicant appraisal assessment behavior budget change agent chapter clinical communication competence conflict contingency theory costs creative critical decision decision-making defined delegation determine develop effective employees environment evaluation example FTEs function goals groupthink health care organizations hospital identify implementation important individual interview involved issues JCAHO Journal of Nursing KEY TERMS leader manager's meet ment method motivation needs nurse manager Nursing Administration Nursing Administration Quarterly nursing audit Nursing Economics nursing process organization's organizational outcomes participants patient days performance performance appraisal personnel physicians position problem solving productivity professional quality improvement registered nurse relationship responsibility risk management role schedule shift skills solutions specific staff nurses staffing standards strategies stress structure supervisor task techniques theory tion Total Quality Management turnover unit variance