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Summary and Conclusions
Report to Congress on LongTerm Care Ombudsman Activities Under Title
Fiscal Year 1989 National Summary of State Program Reports for Title III
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AARP addition Administration on Aging Adult Protective Service advocacy Agencies on Aging Area Agencies area of board ave mdn beds Category complaint-handling complaints received coordination expand EXPANSION AND IMPROVEMENT factors full-time equivalent funding increased INVOLVEMENT IN BOARD issues and problems legislation licensed licensure long term long-term care facilities Long-Term Care Ombudsman mandate MARILYN LLOYD median monitoring NASUA needs number of complaints number of paid numbers of board Older Americans Act ombudsman activities OMBUDSMAN PROGRAM INVOLVEMENT Ombudsman Resources ombudsman services outreach paid programs paid staff percent programs reported rated their impact RECOMMENDATIONS FOR EXPANSION recruitment regulations regulatory residents of board responsibility SERVICES IN BOARD services to residents Staffing Decisions Statewide Substate Programs Manage survey technical assistance term care facilities term care ombudsman Title III-B total number Units on Aging unlawfully unlicensed volunteer ombudsmen volunteer programs volunteer staff