The New Public Service: Serving, Not Steering

Front Cover
M.E. Sharpe, Mar 16, 2011 - Architecture - 242 pages
0 Reviews
This widely-praised book is built around seven core principles that provide a framework for the many voices calling for the reaffirmation of democratic values,citizenship, and service in the public interest. This edition includes a brand new chapter that provides action recommendations for putting these values into practice, as well as current examples of how these ideas have been put to use in the real world.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

1 Public Administration and the New Public Management
3
2 The Roots of the New Public Service
25
3 Serve Citizens Not Customers
45
4 Seek the Public Interest
65
5 Value Citizenship over Entrepreneurship
83
6 Think Strategically Act Democratically
103
7 Recognize That Accountability Isnt Simple
119
8 Serve Rather than Steer
139
9 Value People Not Just Productivity
156
Action Recommendations
171
Cases and Examples
186
12 Conclusion
203
References
211
Index
229
About the Authors
242
Copyright

Other editions - View all

Common terms and phrases

Bibliographic information