Supervision: Managing for Results
Glencoe/McGraw-Hill, Jan 1, 1995 - Business & Economics - 637 pages
This book, first published under the title of What Every Supervisor Should Know, provides the very latest information and the most current points of view from authoritative sources.
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The Supervisors Role in Management
Coping With a Dynamic Environment
Supervision and the Management Process
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absenteeism accidents action activities application appraisal approach assignments authority behavior boss budget chart communication CONCEPT costs counseling decision decision tree effective employee's evaluation example expected factors feel Figure functions Gantt chart goals handle hiring human identify improvement individual interview Job enrichment labor labor union leadership machine Management by objectives ment methods motivation Norma jean objectives operations organization organizational OSHA output participation percent performance performance appraisal person PERT chart plans practice procedures production programs quality circles records requires responsibility role safety schedule scored sexual harassment skills specific staff standards statistical quality control steps SUPERSCOPE supervision supervisor systematic task techniques things tion total quality management troubled employee turnover union union steward workers workforce