Quality is Free: The Art of Making Quality Certain"Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. 'Quality Is Free' sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success"-- |
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Page 226
... discussing it step by step . Try to let students talk as much as possible , interrupting only to provide another question or to keep the discussion on track . ( See the section on Step - by - Step Discussion Items at the end of this ...
... discussing it step by step . Try to let students talk as much as possible , interrupting only to provide another question or to keep the discussion on track . ( See the section on Step - by - Step Discussion Items at the end of this ...
Page 244
... discussion . I will write them on the blackboard , and in a few moments we will have a list of real - life items that we can discuss . I think it is very important that we have a discussion based on something we would recognize as being ...
... discussion . I will write them on the blackboard , and in a few moments we will have a list of real - life items that we can discuss . I think it is very important that we have a discussion based on something we would recognize as being ...
Page 247
... discuss defect prevention on a reg- ular basis , like corrective action groups in manufacturing . 4. Thank the group and dismiss them . If anyone wants a fuller discussion or wants specific directions , ask them to stay after the ...
... discuss defect prevention on a reg- ular basis , like corrective action groups in manufacturing . 4. Thank the group and dismiss them . If anyone wants a fuller discussion or wants specific directions , ask them to stay after the ...
Contents
Part One THE UNDERSTANDING | 1 |
Making Quality Certain | 3 |
Quality May Not Be What You Think It Is | 13 |
Copyright | |
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Common terms and phrases
acceptance accomplish agement Al Fielding attitude audit Bat Masterson Bergenfield Bill cause Charlie charts commitment computer programming concept conformance corporate corrective action cost of quality defect prevention discussion Elmer employees errors everything feel field service manager function goals going Grid happen Hugh idea implement individual involved ITT Corporation Kate lems look manufacturing measurement meeting ment never nonconformance operation pany percent performance person personnel planned plant printed circuit board prob problems profes professional purchasing quality department quality engineering quality improvement program quality improvement team Quality is free quality management quality program Ralph Lowell recognize requirements rework schedule smiled someone specific staff standard step supervisors suppliers sure talk tell things thought tion understand wrong ZD day ZD program Zero Defects