Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

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Longman, 1991 - Communication in organizations - 470 pages
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This text examines both historical and contemporary theory of organizational communication, and aims to provide logical, effective interaction of ideas, practices, problems/solutions and analysis.

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Contents

CHAPTER
21
CHAPTER THREE
39
CHAPTER FOUR
83
Copyright

12 other sections not shown

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About the author (1991)

Pamela Shockley-Zalabak is Professor of Communication and Vice-Chancellor at the University of Colorado at Colorado Springs, and President of CommuniCon, Inc., a privately-held consulting organization. The author of 3 previous books and numerous articles, she has spent the last 11 years researching
and working with a variety of team-based organizations, including the start-up of HP's Financial Services Center.
Sandra Buffington Burmester is Worldwide Communications Manager for Hewlett-Packard's Financial Services in Colorado Springs. As the staffing and training manager for the fledgling Financial Services Center, she played a pivotal role in the design of critical processes. The development of the
organization, as well as the individuals within the organization, has been her major focus over the past 9 years.

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