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absence rates absenteeism alienation Amer amongst anomie anxiety assembly line attitudes authors average behaviour blue-collar blue-collar workers boredom Caplan cause concept consequences coping coronary heart disease coronary incident correlations described dissatisfied Dohrenwend duodenal ulcers effects evidence Executive stress executives extent factors feelings firm foremen higher increased individual industry interviewed investigation job dissatisfaction job pressures job satisfaction Kahn et.al Kornhauser labour turnover less literature low mental health machine McLean mental illness monotony motor myocardial infarction neurosis normlessness occupational stress operators organisation output overload paced papers particular peptic ulcer personality physical physiological piecework production lines Psychol psychological psychosomatic illness relationship repetitive reported responsibility Revans risk of CHD role ambiguity role conflict sample Selye showed significant situation skilled smoking social strain strikes suggested term Turner type A personalities Walker and Guest workers York