Reengineering Management: The Mandate for New Leadership"More than two years after the publication of Reengineering the Corporation, thousands of companies large and small have undertaken the mission of reengineering, sparking a transformation in literally millions of working lives. Yet as the reengineering revolution spreads throughout the world economy, a now-familiar pattern seems to have emerged. Too often, reengineering stops at the upper echelons of corporations, and managerial levels remain unchanged or resistant to the reengineering process. As a consequence, the task of reengineering is stopped in its tracks, and the anticipated benefits are never achieved." "After working with dozens of companies in the throes of reengineering, Jim Champy is uniquely qualified to write the book that brings management fully into the reengineering revolution. In Reengineering Management, Champy provides the guidelines managers need to lead, organize, inspire, deploy, measure, and reward the new work reengineering creates." "Today's management practices hearken back to the early 1900s, when corporations changed from owner leadership to professional managers who began to run companies like controllable, predictable machines. Now that corporations have taken pains to reengineer their operational processes, the management processes must change in accordance. In Reengineering Management, Champy reveals that these processes must focus on mobilizing, enabling, defining, measuring, and communicating in order to achieve a business culture that enables a continuous process of reengineering - in order, in short, to achieve success." "For the hundreds of thousands of managers who have read Reengineering the Corporation and the millions who have been touched by the reengineering revolution, Reengineering Management is the book that can deliver the reality behind the promise."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved |
Contents
The Ordeal of Management | 9 |
Living the Questions | 23 |
What Is This Business For Anyway? | 39 |
Copyright | |
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Abdoo actually agement agers answer Arizona Public Service AT&T Universal Card behavior better bottom line Business Process Reengineering challenge CIGNA communication company's corporate machine culture demands DeMichele Detroit Edison division employees enterprise example Federal Express FedEx focus Frito-Lay give goals going Hannaford Brothers Hill's Pet Nutrition hiring Human Resources ideas industry interview JAMES CHAMPY kind Lawrence Bossidy leader leadership look management processes managerial marketplace measure ment metaphor mobilization never NutraSweet operational organization percent performance person Peter Drucker Pizza Hut problems radical REENGINEERING MANAGEMENT responsibility revolution Rick Zaffarano self-management senior management share skills Smooth Sailing someone success talk teamwork there's things tion tomers Universal Card Services USAA values vice president vision what's workers