The Power of Moments: Why Certain Experiences Have Extraordinary Impact

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Simon and Schuster, Oct 3, 2017 - Business & Economics - 320 pages
The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.

While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?

This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth.

Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?)

Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.
 

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The Power of Moments: Why Certain Experiences Have Extraordinary Impact

User Review  - Publishers Weekly

Brothers Chip and Dan Heath—coauthors of Decisive and business school professors at, respectively, Stanford and Duke—take on the challenge of teaching readers how to foster memorable moments, for ... Read full review

LibraryThing Review

User Review  - Well-ReadNeck - LibraryThing

This latest book by Chip and Dan Heath investigates what the defining moments of our lives have in common and how to create powerful moments for ourselves and others. The book itself has a business ... Read full review

Contents

Defining Moments
1
Thinking in Moments
17
ELEVATION
33
Build Peaks
45
Break the Script
69
INSIGHT
77
Trip Over the Truth
97
Stretch for Insight
113
Multiply Milestones
159
Practice Courage
177
CONNECTION
198
Create Shared Meaning
205
Deepen Ties
223
Making Moments Matter
253
Want More?
267
Acknowledgments
275

PRIDE
121
Recognize Others
141

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About the author (2017)

Chip Heath is a professor at Stanford Graduate School of Business, teaching courses on strategy and organizations. He has helped over 450 startups hone their business strategy and messages. He lives in Los Gatos, California. Chip and his brother Dan have written three New York Times bestselling books: Made to Stick, Switch, and Decisive. Their books have sold over two million copies worldwide and have been translated into thirty-three languages including Thai, Arabic, and Lithuanian. The Power of Moments is their most recent book.

Dan Heath and his brother, Chip, have written four New York Times bestselling books: Made to Stick, Switch, Decisive, and The Power of Moments. Heath is a senior fellow at Duke University’s CASE center, which supports entrepreneurs fighting for social good. He lives in Durham, North Carolina. The Heath brothers’ books have sold more than three million copies worldwide and have been translated into thirty-three languages.

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