Organizations and Communication TechnologyJanet Fulk, Charles W. Steinfield How do technology and organization interact to shape organizational structures and processes? What organizational, political and social processes constrain technological development? What forces shape the articulation of organizational and technological systems? Answering these and other pivotal questions, this volume centres on the role of theory for advancing our knowledge of communication technology in organizations at several levels - micro, group and macro. The distinguished contributors examine richly diverse topics, including telecommunications, communication networks and new media, the use of group decision support systems and discretionary databases. |
Contents
Preface | 7 |
The Theory Imperative | 13 |
Two Views of Information Technology Tasks | 27 |
Copyright | |
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Academy of Management Administrative Science Quarterly adoption advanced information technologies analysis appropriate Beniger cation chapter communication networks Communication Research communication technologies complex computer-assisted communication Computer-mediated communication context contribution costs critical mass cues Culnan & Markus Daft decision support systems DeSanctis diffusion of innovations effects electronic mail environment equivocality example expert systems face-to-face formal organization Fulk function GDSS GDSSs goals Hiltz Huber human impact increase individuals industry information processing information systems information-processing innovation input interactive media interdependence interorganizational Journal Kiesler Lengel mail system Management Science managerial media choice medium Nass nodes organizational behavior organizational communication organizational design outcomes personal computers perspective predict Press problems production propositions rational relationship Review Rice richness Sage Schmitz social information Steinfield strategic information behaviors suggest symbolic symbolic interactionism task telecommunications telephone theoretical theory tion tional Trevino universal access users variables videoconferencing York